How to register?
Registration will take you a few seconds. Click on the “Registration” button, which is located at the top of the page. Use your e-mail and a password you have created or an account in one of the popular social networks to log in to the site. We recommend that you first read the Terms and Conditions, because you automatically accept all the points of this agreement. Do not forget to choose one of the available welcome bonuses – it will be activated immediately after the first replenishment of the account. As soon as you go through these few steps, welcome to the project as a registered user on Vulkan Stars !
How to start playing on the site?
You can start the game as soon as you enter the gaming room. Choose any slot machine, click on the “Demo” button and start playing. In the demo mode, there are no restrictions on time, number of spins or functionality. This is a suitable option for those who want to test different slots, get acquainted with their rules and algorithms. But keep in mind that all winnings will be virtual. If you want to play for real money, register on the site and top up your account using one of the available methods.
What is account verification and how to do it?
To confirm your account, follow the link you will find in the email. If the link is not active, copy and paste it into your browser’s address bar. Sometimes, due to mail filters, emails from the administration end up in the Spam folder. Check it and add our email address to your contacts to avoid such inconveniences in the future.
I didn't receive an email with a link to confirm my account. How else can I confirm my account?
Perhaps you entered your email address incorrectly during registration. If there is no error and the letter has not arrived, even in the Spam folder, you can go through the account confirmation procedure using the “Recover Password” function. The corresponding button is on the main page of the site. Click on it, enter the correct email, then click on the “Recover Password” button. Within an hour, an email with a link to recover the password will be sent to the specified email address. Follow this link, create a new password, then click the “Change Password” button. If this method does not help, contact the online chat of the support service, available 24/7.
How to log out of an account on the site?
At the top right of the page, there is a “Logout” button. Clicking it will log you out of your account. For security reasons, we recommend that you always do this before closing a tab.
If for any reason you wish to completely close your account by cancelling your account and deleting your user data from our database, please contact our support operators by email, phone or online chat.
What currencies are used?
The main game currency is the ruble (RUB).
Through which payment systems can I top up my account and withdraw winnings?
The site offers various payment systems, both Russian and international. You can make a deposit and withdraw winnings through bank cards, e-wallets, terminals. The full list of current methods can be found in the “Payment systems” section.
How to top up your account?
You can top up your account on this site in a matter of seconds. Just go to the Cashier, choose the most convenient method (payment system), specify the deposit amount and click “Pay”. You will be redirected to the payment system website, follow the instructions – and everything will go without unnecessary delays. Money is credited to the casino account instantly. In rare cases – with a slight delay (no more than half an hour, depending on the payment system). If the funds were debited from your wallet or bank card, but did not arrive to the account, be sure to contact the support service. The problem will be resolved as soon as possible.
How to withdraw winnings from an account?
In the Cashier, find the button “Make a payment”, select the most convenient method (it is recommended to use the one used for the last deposit), fill in all the required fields and click “Receive”. The funds will be credited to your e-wallet or bank card as soon as possible (usually less than 24 hours).
What to do if you forgot your password for authorization on the site?
On the main page of the site, in the authorization field, there is a special button “Forgot your password?” Click it, enter the e-mail you used when registering, then click “Recover password”. A letter with a link to restore access will be sent to your e-mail address. Follow this link or copy it into the address bar of your web browser. You will be taken to the password recovery page, where you will need to enter a new combination of letters and numbers in the appropriate field. After that, click “Change password” – and you can use it to authorize on the site.